How to UNLOCK your Alcatel and EE Osprey Mobile Broadband Modem / Router by IMEI?

How to UNLOCK your Alcatel and EE Osprey Mobile Broadband
Modem / Router by IMEI?

You will find here information about how to unlock your Alcatel or EE osprey modem/router by unlock code, you do not need any IT knowlege or install any additional software, I will explain here in few words what you will need to do to obtain the unlock code and how to enter the code and unlock your modem.
Firstly I do NOT offer free unlock codes on this website, you can buy unlock code on ebay for only GBP 0.99

>> My ebay listings for unlock codes - click here <<
what information you will need to provide to seller?

- IMEI Number
- And your modem model

Where do I find this?
normally its printed on your modem behind the battery on Alcatel Y800
behind the simcard cover on Alcatel L800 or Y850 or EE osprey
on back of your modem on Alcatel Y853, Y854 EE osprey 2 and osprey 3

Where can I buy the code from?
you can buy using the link below

am I a reliable seller?
check my eBay profile below

all codes are sent by ebay messages and you will get it within max few hours 
I always do my best to send unlock code ASAP so sometimes you may get it within few minutes

How to enter the unlock code ?

  • if your modem is powered by battery firstly switch off your modem and replace the simcard with simcard from different network (if your modem is locked to vodafone insert the simcard from orange or o2)
  • power up your modem/router and connect your laptop / tablet or a phone to your alcatel device /EE osprey by wifi network
  • open a web browser and in address bar type

alcatel modem unlock code
  • you should see a page that require NCK CODE
alcatel modem unlock code
Sometimes you may need to log in as administraor first
default user name and password is admin admin

  • once the page asking for NCK code appear just enter 10 digits code that you will receive and job done your modem will be unlocked

This method works on all Alcatel modems / routers and EE ospreys
EE osprey 1, EE osprey 2, EE osprey 2 mini, EE osprey 3, EE osprey 3 mini, Alcatel Y800, Alcatel L800, Alcatel Y850, Alcatel Y853, Alcatel Y854, Alcatel Y855, Alcatel Y858 also known as Orange Airbox 2, ALCATEL ZONE 4G LTE MW40V, Alcatel EE40VB, Alcatel EE60VB, Y901 and many others


some of the EE osprey 2 mini / Alcatels Y853VB 

where the imei number start with 





have a firmware issue

if you enter the code and it just say failed and the remaining unlock attempts

is 10 no matter how many times you enter the code

don't worry there is a solution for that

please follow the unlock instructions to the point where it ask for NCK code

alcatel modem unlock code
now close the box where it say simlock required
( there is a small [x] on the corner )

alcatem modem unlock code
scroll down to the bottom of page
and click on settings icon-> log in here

alcatel modem unlock code
the user name and password by default
is set to admin admin
alcatel modem unlock code
now on top of the page under CONNECTION select CONNECTION STATUS and enter the unlock code on there

it will accept the code and job done :)
Your modem will be permanently unlocked


if it does say invalid simcard and it doesn't ask for a code

  • make sure that every time you are changing the simcard device is powered of
  • make sure that simcard you are using is active and its dedicated for mobile broadband devices, some phone simcards doesn't work on those devices
  • if you have the right simcard and it does seat correctly in the simcard slot power up your device and press and hold RESET button for around 15 sec then switch off your modem and power back on ... now it should detect the simcard correctly

 if itt say no simcard

  • please make sure that simcard you are using seat correctly in the simcard slot

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